Frequently Asked Questions

Browse our collections, add items to your cart, and proceed to checkout. Eligible orders can use cash on delivery; Easypaisa and JazzCash are available through the online-payment option.

Yes. Cash on delivery is available nationwide on orders over 1500rs. The courier will collect payment when they hand over your parcel.

Orders across Pakistan typically arrive within 2-5 business days after dispatch. Remote areas can take up to 7 business days.

Standard nationwide delivery is calculated by parcel weight and starts at PKR 225. The exact charge is shown at checkout before you place your order.

We currently deliver within Pakistan only. Please ensure your address details are complete so the courier can reach you without delays.

Sign in to view your order status. If you need courier details, contact support with your order number.

Materials vary by product. Check the material and specifications on the individual product page. If a material is not listed, contact us before ordering rather than assuming the metal, plating, or stone type.

Do not assume a piece is hypoallergenic unless its product page explicitly says so. If you have a metal allergy or sensitive skin, contact us for the specific product material before ordering.

Care requirements vary by product. As a general precaution, keep fashion jewelry away from water, perfume, lotions, and harsh chemicals, wipe it gently after wear, and store pieces separately in a dry place.

Stone types vary by product. Saify Jewelry sells fashion jewelry, not fine jewelry. Check the gemstone field and description on the product page, or contact support when the stone type is not stated.

Yes. All Saify Jewelry purchases are final and we do not accept returns or exchanges once an order has been delivered.

Please inspect your parcel on delivery and contact us within 24 hours with photos if anything is damaged. We'll arrange a replacement or another suitable solution.

No. Purchases are final sale, so confirm adjustable features, variants, and any listed dimensions before ordering. Contact support before checkout if sizing information is unclear.

Remove jewelry before swimming, showering, or exercising. Avoid contact with perfumes, lotions, and cleaning products. Clean gently with a soft cloth and store in a cool, dry place.

We recommend removing jewelry before contact with water to preserve the plating and prevent tarnishing.

Store pieces separately in soft pouches or jewelry boxes to prevent scratching. Keep them away from direct sunlight and humidity.

Visit the products page or a category page to see current prices. The individual product page is the source of truth for the current selling price, stock, and available variants.

Our official online store is saifyjewelry.com. Similar spellings or business names may refer to unrelated businesses, so check the website domain and contact details before ordering.

We aim to keep our fashion jewelry accessible, but “best” depends on design, materials, service, and the products being compared. Use the live catalog to compare current prices; delivery is calculated separately by parcel weight.

جی ہاں — Saify Jewelry پاکستان کا ایک آن لائن جیولری اسٹور ہے جو مصنوعی زیورات فراہم کرتا ہے۔ ہم پورے پاکستان میں ڈیلیوری دیتے ہیں، اور 1,500 روپے یا اس سے زیادہ کے اہل آرڈرز پر کیش آن ڈیلیوری دستیاب ہے۔ (Yes — Saify Jewelry delivers artificial jewelry across Pakistan. COD is available on eligible orders of PKR 1,500 or more.)

No, you can checkout as a guest. However, creating an account lets you track orders, save favorites, and checkout faster on future purchases.

Log into your account and view your order history, or use the tracking number sent to your email after shipment.

Email us at support@saifyjewelry.com, call us at +92 312 7275253, or use the contact form on our website. We respond within 24 hours on business days.